Coverage: DirtBound warrants all DirtBound manufactured parts for a lifetime of use. This warranty is valid for the original retail purchaser and remains in effect as long as they own the product. Please note that it does not cover the powder-coated finish.
What is Covered: DirtBound will repair or replace, at its option, any defective product due to materials or workmanship without charge for parts or labor, subject to the limitations and exclusions described in this warranty.
What is Not Covered: This warranty does not cover defects caused by normal wear and tear, cosmetic rust, scratches, accidents, unlawful vehicle operation, products used for racing or competition, or modifications or repairs not done by DirtBound. Additionally, defects resulting from conditions beyond DirtBound's control, such as misuse, neglect, overloading, improper maintenance, or failure to follow DirtBound's installation instructions, are not covered.
Terms & Conditions: Proper installation according to DirtBound's recommended procedures is required. Please be aware that any customization or modification to the product voids the warranty eligibility.
Disclaimer of Liability: DirtBound's liability is limited to repairing or replacing the defective product or issuing a refund or credit. Please note that damage to the vehicle, cargo, or any other person or property is not covered. This warranty replaces all other warranties, express or implied, and DirtBound is not liable for any consequential, indirect, or incidental damages.
Warranty Claim Submission Process: For warranty claims, please submit via email to firstname.lastname@example.org. Upon entering a claim, an RMA# (Return Merchandise Authorization number) will be provided. Please ensure to clearly print the RMA# on the shipping label and package when returning the product. We recommend using a carrier with tracking and insurance, as DirtBound is not responsible for lost items in transit. The purchaser will be responsible for the cost of shipping the product to DirtBound.
WARNING: Please be aware that the seller and manufacturer are not liable for any loss, damage, or injury arising from the use of these products. The user assumes all responsibility and risk and should determine the suitability of the product for its intended use.